We're changing the conversation
Minimise risk and maximise value. MergeSPACES by Merge Technologies is changing the game with a new way to effortlessly deploy and manage your Microsoft Teams Rooms. Scroll down to learn more.
Not just another 'as a Service'
MergeSPACES is a revolutionary consumption-based pay-as-you-go model designed to minimise the friction and financial impact associated with implementing or upgrading your Microsoft Teams Rooms.
Offering exceptional flexibility paired with comprehensive management and support, MergeSPACES enables rapid and seamless deployment and management of your Teams-enabled collaboration spaces.
What problems are we solving for you with MergeSPACES?
High upfront costs
Unpredictable financial risks
Inflexibility with evolving needs
Downtime uncertainty
Complex billing structures
Lack of accountability
Limited adaptability
Lack of space utilisation insights
What's included?
MergeSPACES is a true ‘as a Service’ model that provides a minimum monthly fee which includes the design of the solution, hardware supply, end-to-end deployment, and ongoing management and support.
Rates are determined using a combination of asset and implementation costs, service and support costs, and space utilisation, i.e. meeting minutes (tracked via multi-tenant access to Teams Rooms Pro Portal).
Minimum monthly fee is based on actual space utilisation
Multiple rooms/spaces can be included under a single plan
Get quarterly reports that break down usage on a minute per space basis
Buy back options available to exit existing tech sooner and move to new tech under the MergeSPACES model
Future asset values factored in enabling increased flexibility to better cater for removing, changing or upgrading rooms
Priority-based SLAs, unlimited remote and onsite support, proactive monitoring and maintenance including patching and updates, and advanced replacements
9am–5pm Monday to Friday helpdesk, and ServiceNow portal to access live and historical incident information, reports and asset information.
Dedicated Customer Success Manager providing specialist ongoing training, adoption and optimisation services
Asset lifecycle management including secure and environmentally responsible repurposing or disposal with chain of custody documentation (R2v3 certified)
What are the benefits?
Makes the process of implementing and managing meeting room technology quicker and easier than ever
Minimises fixed costs and improves cashflow by paying only for what you use
Single bill regardless of size and type of deployment
No need to outlay capital to enable better technology sooner
Comprehensive support model ensures peak performance and eliminates internal burdens of technology management, maintenance and updates
Easier to adapt and change to keep up with end user requirements and CRE strategies
Supports sustainability goals through certified recycling or repurposing to ensure asset usage is maximised and environmental impact is minimised
Program Partners
Leading the way
Microsoft are leading the way in creating meeting spaces designed for collaboration. As part of their certified Microsoft Meeting Room Partner Program (MRPP), we are in a unique position to best support our clients on their Teams Rooms journey through deep understanding and engagement. The Partner Program also grants us access to Teams Rooms Pro multi-tenant management which is critical in not only effectively supporting spaces but reporting on usage too.
Hardware and software in harmony
Crestron are the ideal partner for MergeSPACES given their breadth of AV technology offering from both a hardware and management software perspective. Creston’s FlexCare, which will be included by default for each space, is particularly well-suited to the program as it bolsters the support and advanced replacement mechanism.
Crestron have a big focus on Microsoft Teams Rooms enablement and optimisation through their Windows-based MTR solutions and specialise in advanced enterprise deployments.
Making teamwork open, fun and dynamic
Neat are a relatively new player to the global collaboration hardware market. They are making a splash with their focus on tackling complex collaboration challenges with unique solutions by developing incredibly easy, attractive tech that makes teamwork open, fun and dynamic.
Neat’s Pulse add-on to their android-based room systems provides remote management and support options and advanced replacements which perfectly align with the MergeSPACES program.
Powering smarter collaboration
Cisco’s cutting-edge video conferencing solutions offer everything modern businesses need for effective collaboration. From AI-enhanced features and seamless integrations to crystal-clear video quality, Cisco empowers teams to connect, communicate, and innovate with unmatched reliability and performance.
MergeSPACES complements Cisco’s advanced technologies with a flexible, consumption-based model designed to reduce upfront costs and deliver cost predictability. It adds real-time adaptability and insights into space utilisation, helping you optimise your collaboration environments. Together, Cisco and MergeSPACES provide simplicity, transparency, and confidence – keeping your business connected, innovative, and ready for what’s next.
About Merge Technologies
Merge Technologies is an Australian owned and operated Workplace & Audio Visual Technology Systems Integrator and Managed Services Provider. Since our inception in Sydney in 2016 we have extended our operations to Melbourne and established a strong network of partners in all other parts of the country. We consistently achieve quality project design, deployment and enablement outcomes right across Australia.
Our core focus is on collaboration and audio visual technology in the workplace, although more importantly on the way in which people engage and interact with the technology. Our team are highly experienced and certified professionals who are passionate about delivering positive change to the way people work.
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Our capabilities
Design, deploy, enable
Design Services
Assess
Workshop
Design
VR Design Studio
Onsite PoC
Project Services
Planning
Procurement
Finance
Readiness
Project management
Installation
Programming & Commissioning
Adoption Services
Migration
Awareness
Training
Change management
Managed Services
ITIL
Reporting
Insights
SLAs
Managed meeting spaces
Register your interest
Want to learn more about how MergeSPACES can improve both your meeting spaces and your bottom line? Leave your details below and we'll get in touch within 1 business day to chat about how we can help.